[syslinux] Gigabyte recent bios & syslinux extlinux trow USB-IDE bridges or pendrives

Gustavo Guillermo Pérez gustavo at compunauta.com
Wed Aug 23 10:40:38 PDT 2006

Answer : 	Dear Gustavo,

Thank you for your kindly mail and inquiry. About the issue you mentioned,
This mail has been forward to relevant department, possible improvement
will be made under a comprehensive evaluation.

At last, if you still have any further question or suggestion about our 
products/service, please do not hesitate to contact with us directly. We will 
try our best to help you resolve the problem ASAP.

******** Thank you for supporting Gigabyte products ***********
[Well I guess, it's an advance, don't you think?]

El Martes, 22 de Agosto de 2006 13:32, Gustavo Guillermo Pérez escribió:
> To feedback stuff [period end of story] No more Gigabytes on my lab:
> Well, There is no problem with hardware, is just the bios code, if you
> downgrade BIOS it works, if you upgrade to recent ones doesn't.
> The other customers that try to boot trow USB-HDD may be didn't know there
> exist feedback, and may be buy another brand of M.B. without asking
> support, or replace the code with a CD-CARD.
> In fact the problem can be fixed easy, just buying compatible M.B. and
> testing with dealers before to go for many ones. And of course this problem
> does affect more to you than me.
> I am not awaiting response.
> :(
> :
> >Answer :        Dear Gustavo,
> >
> >Thank you for your kindly mail and supporting GIGABYTE.
> >About the issue you mentioned in your earlier mail, we are really sorry
> > for the inconvenience and trouble you encounter. In fact, we never
> > actually suffer the same problem at our side or receive such complaint
> > from other customers before. Thus, the problem could be a single case is
> > caused by H/W and we suggest you contact your retailer/supplier, or,
> > contact with local distributor for further checking/testing. For their
> > information, please kindly visit our website by following link:
> >http://tw.giga-byte.com/RedirectURL.aspx?URL=/WhereToBuy/Default.aspx
> >
> >
> >At last, we apology if our past service was not satisfactory. Due to the
> > vast amounts of questions we receive daily, we understand the
> > inconvenience of waiting for e-mail responses. If you still have any
> > further question or suggestion about our product, please do not hesitate
> > to contact with us. Thanks again for your understanding, and please
> > receive our sincerely apology.
> >
> >******** Thank you for supporting GIGABYTE products ***********
> >
> >:( :( :( :( :(
> >
> >I guess I'll never buy a Gigabyte again, pure ASUS.

Gustavo Guillermo Pérez
Compunauta uLinux

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